The Social Practices of Paying: A Design Approach to Facilitating People Interaction with Technologies in Public Contexts

The Social Practices of Paying: A Design Approach to Facilitating People Interaction with Technologies in Public Contexts

 

Emerging technologies can be perceived as complex and difficult to use. This perception is critical in the context of public usage where technological developments affect the population at large. This study investigates scenarios of current social practices of ‘paying’ for services and goods, with a focus on people’s interactions with unassisted cashless and cash point machines that are increasingly populating our everyday city-life activities. Using the emerging theory, the aim of the study is to build a design framework to assist product developers, policy makers and technology innovators in producing more accessible technological designs public contexts.

Grants

 

Internal ECR seed grant and VRS2012

 

People and partners

Dr Marianella Chamorro-Koc

Dr Marianella Chamorro-Koc

Senior Lecturer, Creative Industries Faculty, School of Design Office, Industrial Design